Bulk Discounts
ASPEN offers discounts off bulk orders of 4 or more print copies (eBooks not eligible) of the same ASPEN title in the same transaction. Bulk discounts cannot be combined with other promotional offers. Please contact ASPEN Publications for questions about purchasing larger quantities and more information on bulk orders.
| Quantity | Discount |
|---|---|
| 4-9 | 5% |
| 10-24 | 10% |
| 25-49 | 15% |
eBooks for Groups and Institutions
ASPEN ebooks for multi-user access can be purchased by libraries, companies and other institutions. Have your medical librarian or other representative email our partners at EBSCO (ebookinfo@ebsco.com), VitalSource (bulk.orders@vitalsource.com), Redshelf (hello@redshelf.com), or Rittenhouse (customer.service@rittenhouse.com) for pricing options.
International Orders
Outside the USA & Canada? Order your print copy through our international partner, Mare Nostrum. Place your order here.
Need help? Contact philipparimmer@mare-nostrum.co.uk.
ASPEN Shipping and Returns Policy
ASPEN orders are shipped via UPS or USPS. Please allow 7–10 days for domestic deliveries and 14–21 days for deliveries to Alaska, Hawaii, U.S. territories, and Canada. Unused books in their original packaging may be returned within 30 days of invoice date. eBooks cannot be transferred or shared, and refunds are not offered on eBook purchases.
Please include ASPEN’s invoice number with your return request. Shipping/handling charges are nonrefundable. We recommend shipping your return via an insured carrier. ASPEN is not responsible for lost or stolen packages. Damaged packages may be refused at the time of delivery.
Please ship returns to:
American Society for Parenteral & Enteral Nutrition (ASPEN) Distribution Center
c/o BrightKey, Inc. Attn: Sandi Hessie
1780 Crossroads Drive, Suite A
Odenton, MD 21113
Email: shessie@brightkey.net
If you receive a damaged or defective book from ASPEN, please complete this claim form. Claims must be submitted within 30 days of the order/invoice date.